Community IT Innovators. Established 1993. Serving social mission organizations with integrated technology services you can trust.

White Papers 

Backup Solutions

This white paper explores different criteria and backup solutions to explore when determining the best system to use to backup your organization's critical data and files. Download


Remote Access Solutions

This white paper introduces several technologies used for Remote Access Services. Selecting the appropriate services can greatly enhance the working environment for organizations, support a highly mobile workforce, and improve how organizations fulfill their aims. Download PDF Icon


Software Selection

This white paper provides a basic overview of the process organizations would use to select a software solution (e.g. constituent relationship management systems, fundraising systems, or association management systems), an outline of the process for a software selection project, and a summary of key concepts. Download PDF Icon


VoIP - A Primer

This paper describes various types of VoIP (Voice over Internet Protocol) phone solutions and factors to consider when evaluating if a VoIP solution is right for your office. Download PDF Icon